Who we are
Privalune is made by FREE VPN LLC. We make the Privalune apps for iPhone, iPad, Mac, Android and Windows, and run the service behind them. You can reach the team at [email protected]; a real person answers, usually within one business day.
What we believe
You shouldn't need an account to be private
The apps don't ask for your name, email or phone number. You download, tap connect, and you're protected. If you buy Premium on our website, we need an email address to send your Premium key, and that's all.
No activity logs
We don't record the websites you visit, the content of your traffic, your DNS queries, or which server you used to reach which destination. Our privacy policy lists exactly what we do keep to run the service, such as how much free time a device has used today.
Honest about what a VPN can do
A VPN encrypts the path between your device and our server and replaces the IP address websites see. It doesn't make you anonymous: accounts you're signed into, cookies and browser fingerprinting can still identify you. We'd rather tell you that than oversell.
One plan for the whole family
Most households have more screens than people. One Premium plan covers up to 10 devices across every platform we support, shared with a Premium key you control and can reset at any time.
How the service works
- Connection: IKEv2/IPsec, the VPN standard built into iOS, macOS, Android and Windows.
- Network: 70 locations in 55 countries. See the full list on our locations page.
- Payments: in the apps through the App Store or Google Play; on the web through Stripe. We never see your card details.
- Infrastructure: our backend runs on Supabase and our website on Cloudflare. The full list of providers is in our privacy policy.
Contact
FREE VPN LLC · [email protected]
Help with the apps: Support.