PRIVALUNE

Terms of service

Last updated November 2, 2026

These terms are the agreement between you and FREE VPN LLC ("Privalune", "we", "us") for using the Privalune apps and privalune.com. By using Privalune, you agree to them. Please read them, especially the sections on subscriptions and acceptable use.

1. The service

Privalune is a virtual private network (VPN). It encrypts your connection and routes your internet traffic through our servers, so websites see a Privalune server's IP address instead of yours. Privalune is available for iPhone, iPad, Mac, Android and Windows.

2. Who can use Privalune

You must be at least 13 years old, and old enough to agree to these terms where you live (or have a parent or guardian agree for you). You're responsible for using Privalune in line with the laws of your country. Some countries restrict or prohibit VPNs; it's up to you to check before using one.

3. Free plan

The free plan includes one location and a limited amount of protected time each day, which refills automatically. We may change what the free plan includes, or how much time it offers, at any time.

4. Premium subscriptions

Premium unlocks every location, removes the daily time limit, and can be used on up to 10 devices. It's offered as an auto-renewing subscription (for example weekly or yearly). The price and billing period are shown before you buy.

• Bought in the app: payment is charged to your Apple ID or Google account when you confirm the purchase. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel it in your App Store or Google Play account settings. Refunds are handled by Apple or Google under their policies.
• Bought on privalune.com: payment is processed by Stripe and charged to the card you enter. The subscription renews automatically until you cancel, which you can do anytime from your Privalune dashboard. For a refund request, email [email protected].
• Cancelling stops future renewals. Premium stays active until the end of the period you've already paid for.
• If we change the price, we'll tell you in advance, and the new price applies from your next renewal. You can cancel before then.

On Apple devices, Apple's Standard End User License Agreement also applies to the app.

5. Sharing Premium and your Premium key

One subscription can be used on up to 10 devices, using a code from the subscribed device or your Premium key. Share them only with devices you own or people you trust, such as your family. Don't sell, publish or resell codes or keys. If a key or code is abused, we may reset it or remove linked devices.

6. Acceptable use

Privalune is for protecting your privacy, not for harming others. You agree not to use Privalune to:

• break any law, or help anyone else break one;
• send spam, run phishing or scams, or spread malware;
• attack, scan, hack or overload any network, system or website (including ours);
• infringe copyright or other intellectual property rights;
• share content that exploits or harms children, or that promotes violence or harassment;
• resell the service, run it as a commercial proxy, or use automated tools to abuse the free plan.

If you break these rules, we may suspend or end your access without a refund, as far as the law allows.

7. Availability

We work to keep Privalune fast and available, but we can't promise it will always be uninterrupted or error-free. Locations, servers, speeds and features may change over time. We may pause the service for maintenance, security or reasons outside our control.

8. Privacy

We don't log the websites you visit or the content of your traffic. Our Privacy Policy explains exactly what we handle and why, and it is part of these terms.

9. Our property

The Privalune apps, website, name, logo and mascot belong to FREE VPN LLC. We give you a personal, non-transferable licence to use the apps under these terms. You may not copy, modify, reverse engineer or redistribute them, except where the law allows it.

10. Ending your use

You can stop using Privalune at any time by deleting the app and cancelling any subscription. We may suspend or end access if you break these terms, if required by law, or if we stop offering the service. If we stop offering a paid service, we'll refund any unused prepaid time you bought from us directly on privalune.com.

11. Disclaimer

Privalune is provided "as is" and "as available". A VPN improves your privacy but can't make you anonymous or protect you from every threat. As far as the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

12. Limitation of liability

As far as the law allows, FREE VPN LLC won't be liable for indirect, incidental, special or consequential damages, or for lost profits or data, arising from your use of Privalune. Our total liability for any claim is limited to the amount you paid us for Privalune in the 12 months before the claim, or US$50, whichever is greater. Some places don't allow these limits, so they may not all apply to you.

13. Governing law

These terms are governed by the laws of the United States and of the state where FREE VPN LLC is organized, without regard to conflict-of-law rules. This doesn't take away any consumer rights you have under the laws of the country where you live.

14. Changes to these terms

We may update these terms. We'll change the date at the top of this page, and for significant changes we'll tell you in the app or by email. If you keep using Privalune after the changes take effect, you accept the new terms.

15. Contact us

FREE VPN LLC
Email: [email protected]